• Technical Support

     
  • Technical Support For all valid Visichat, Web Messenger or Virtual World licenses, GChat offers expert technical support service, on one incident resolution or annual subscription basis. This covers installation, troubleshooting, integration, and more.
    [ Latest Update: July 7, 2012 ]
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  • Requirements

  • You must have a valid license of Visichat, Web Messenger or 3D Virtual World software to apply for this services.

  • Features

  • You can subscribe for the annual technical support plan or choose one time incident to get one time technical support.

    Following services are included in the technical support:

    • Installation of the software
    • Resolving PHP and MySQL errors appearing in the product
    • Troubleshooting
    • Installing the updates and patches
    • Integration with your CMS

  • License Agreement

  • A subscription is valid for a single license only.

    Following services are not included:

    • Web design
    • Development support
    • Custom feature development
    • SEO services
    • Website and template design
    • 3rd party software modifications
    • Data migration
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